Faqs

Here are the **most popular FAQs** for **SSAW Garden Hotel Beijing**

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### **Location & Accessibility**
1. **How far is the hotel from Beijing Capital Airport?**
Approximately 26 km (16 miles), with a 30–40 minute drive depending on traffic .

2. **Does the hotel offer airport shuttle service?**
Yes, shuttle service is available for an additional fee. Guests should contact the hotel in advance for arrangements .

3. **Is the hotel near public transportation?**
Yes, it is close to **Beixinqiao Station (Line 5/6/8)** and within walking distance of multiple subway lines and bus stops .

4. **What are the nearby attractions?**
Located in the **Dongcheng District**, it’s near the Forbidden City, Bell and Drum Towers, and the historic Beixinqiao Santiao hutong area.

5. **Is parking available on-site?**
No, the hotel does not have a private parking lot. However, street parking may be available nearby .

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### **Check-In/Check-Out & Policies**
6. **What are the check-in and check-out times?**
Check-in starts at **14:00**, and check-out is until **12:00**. Late check-out may be possible upon request .

7. **Does the hotel allow pets?**
No, pets are not permitted on the property.

8. **Is smoking allowed in the rooms?**
The hotel enforces a strict **no-smoking policy** in all rooms and public areas .

9. **What payment methods are accepted?**
Major credit cards (Visa, MasterCard, American Express) and mobile payments like WeChat Pay are accepted .

10. **What is the cancellation policy?**
Policies vary by booking platform. On Booking.com, free cancellation is available up to 24 hours before arrival .

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### **Amenities & Services**
11. **Does the hotel have a restaurant?**
Yes, it offers a **Chinese restaurant** serving local cuisine. Breakfast is available daily.

12. **Is Wi-Fi free?**
Complimentary high-speed Wi-Fi is provided in all rooms and public areas .

13. **Are there meeting or event spaces?**
The hotel provides a **conference room** for small gatherings or business meetings .

14. **What room types are available?**
Options include Deluxe Rooms, Suite Rooms, and Family Rooms with modern amenities like air conditioning and flat-screen TVs.

15. **Is there a garden or outdoor space?**
Yes, guests can relax in the **traditional garden** featuring serene landscapes and seating areas .